Making a claim

Understand the medical negligence claims process.

Practical guides covering the questions people usually have before deciding whether to investigate a potential medical negligence claim.

Legal reference books arranged on a desk in a professional office
Overview

The claim journey at a glance

A simple overview of the stages a potential medical negligence claim may move through.

Doctor speaking with a patient during a calm consultation
  1. 01

    Initial enquiry

    Tell us what happened, when the treatment took place and how you were affected.

  2. 02

    Early assessment

    The key facts, limitation position and whether further investigation may be appropriate are considered.

  3. 03

    Records & evidence

    Relevant medical records, chronology and evidence of any financial losses may be obtained.

  4. 04

    Expert review

    Appropriate independent experts may address breach of duty, causation, condition and prognosis.

  5. 05

    Claim & negotiation

    Where the evidence supports a claim, the relevant defendant can be notified and liability or settlement discussed.

  6. 06

    Resolution

    The matter may conclude by agreement or, where necessary, through the court process.

Free initial enquiry

Think you may have a medical negligence claim?

Tell us what happened and our team can explain the next steps.